Denver, CO

May 13-15, 2024

Join us at

May 13-15, 2024

Colorado Convention Center, Downtown Denver

Avaya is leading the customer experience revolution. Join peers, partners, and guest speakers at Avaya ENGAGE 2024 to see how we’re helping organizations engage their customers and employees in ways that deliver the greatest value. Choose your journey for driving business momentum.

Register now
Become a member

Amazing experiences delivered by outstanding brands.

charity water
thrive global

Hear from these brands and many more who will be joining us on main stage or hosting breakout sessions.

View agenda

The agenda at a glance.

All of Avaya ENGAGE is a stage to take you on a customer experience journey. Start with our organized, in-person meetups where you’ll connect with other attendees about shared interests in Avaya solutions. Then, get ready for inspired general sessions and innovative breakouts — each a master class in real-world use cases and the art of the possible for new tech, AI, app integrations, migrating to cloud, security, and more.

Monday, May 13

MORNING: 9:00 AM - Noon

  • Registration Opens

AFTERNOON: 1:00 - 5:00 PM

  • Peer-to-peer Networking
  • Customer Connection Sessions
  • Breakout Sessions
  • Executive Partner Forum (by invitation only)
  • Public Sector Partner Forum
  • “Drinks Over Denver” Social Event

EVENING: 5:00 - 7:00 PM

  • Avaya Experience Theater Sessions
  • Experience Hall Opening Reception

Tuesday, May 14

MORNING: 7:15 AM - Noon

  • Welcome Breakfast
  • General Session & Keynote
  • Breakout Sessions
  • Hands-on Labs

AFTERNOON: Noon - 5:00 PM

  • Women in Tech Session
  • Avaya Experience Theater Sessions
  • Experience Hall Open Hours
  • General Session & Keynote
  • Avaya Roadmap
  • Hands-on Labs

EVENING: 5:00 - 10:00 PM

  • Experience Hall Reception
  • Avaya Experience Theater Sessions
  • Avaya Customer Appreciation Event

Wednesday, May 15

MORNING: 7:15 AM - Noon

  • Welcome Breakfast
  • General Session & Keynote
  • Breakout Sessions
  • Women in Tech Session
  • Hands-on Labs

AFTERNOON: Noon - 5:00 PM

  • Avaya Experience Theater Sessions
  • Experience Hall Open Hours
  • Breakout Sessions
  • Hands-on Labs

EVENING: 6:30 - 9:30 PM

  • IAUG Closing Party

Note: All times are approximate, using local Mountain Time.

engage virtual logo

Catch the live stream from the Main Stage.
And more.

Don’t miss out. View the Avaya ENGAGE virtual experience May 14-15.

Tune in for a free two-day, virtual experience. Sign up to enjoy Avaya ENGAGE from anywhere in the world as we bring you our live stream of the General Sessions with our amazing keynote speakers and 18 featured Breakout Sessions. Invite your colleagues to join, too.

Breakout session dates and times are subject to change.
Please refer to the Avaya ENGAGE Virtual site for updates.

We present to you...

our Speakers.

At Avaya ENGAGE, you’ll hear a lot about legendary customer experience. From a global team, focused on the customer, aligned with your CX journey, and unified in our mission. These are the keynote speakers and featured guests who are setting the bar.

A letter G letter

Alan Masarek

Chief Executive Officer, Avaya

Arianna Huffington

CEO and Founder of Thrive Global
Founder of The Huffington Post

Dr. Ayanna Howard

Dean College of Engineering at The Ohio State University, Robotics & AI Expert

Soren Abildgaard

Chief Technology Officer, Avaya

Colleen Jamieson

Executive Director, International Avaya User Group (IAUG)

Katie Linendoll

Technology Expert and Emmy Award-winning TV Personality

ML Maco

Chief Revenue and Customer Experience Officer, Avaya

Josh Mueller

Chief Marketing Officer, Avaya

Jared Polis

Governor of Colorado

R “Ray” Wang

Principal Analyst and Founder, Constellation Research

Scott Harrison

Founder and CEO of charity: water New York Times Bestselling Author

Lori Wodrich

President, International Avaya User Group (IAUG)

Look for more speakers, to be announced soon!


Celebrating visionaries transforming customer experience. We'll be announcing the CX Force Awards in seven categories, including Rising CX Superstar. Watch the winners take the stage at Avaya ENGAGE on Wednesday, May 15.

Become a member

Become a member.

The International Avaya Users Group (IAUG) provides a voice and resources for Avaya customers worldwide. Join tens of thousands of professionals who are passionate about innovation in communications and collaboration technology that delivers a better customer experience.

See what


attendees are saying.
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“Avaya Engage was an exceptional event that exceeded all my expectations. The conference provided a platform for industry experts, thought leaders, and professionals from diverse backgrounds to come together.”
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“I attend a great deal of conferences; none compared to this event. It was superior.”