The full
agenda.

Through keynotes and breakouts, hands-on labs and product roadmaps, Avaya ENGAGE is bringing CX innovation and insights to you. Check out this year’s agenda for the many ways to accelerate business outcomes.

woman watching conference

Breakout session dates and times are subject to change.
Please refer back to this page for updates.

9:00 AM

Registration Opens

1:00 PM – 4:00 PM

Customer Connection Sessions hosted by IAUG

Sessions designed by IAUG Customers to foster peer-to-peer topic based networking.
These sessions are open to all partners and attendees from Avaya as well.

12:00 PM – 4:00 PM

Executive Partner Forum (by invitation only)

Lunch 12:00-1:00 / Forum 1:00-4:00

12:00 PM – 4:00 PM

Public Sector Partner Forum

Lunch 12:00-1:00 / Forum 1:00-4:00

2:00 PM – 2:45 PM

Breakout Sessions

3:00 PM – 3:45 PM

Breakout Sessions

4:00 PM – 5:00 PM

“Drinks Over Denver” Social on the Terrace

5:00 PM – 7:00 PM

Experience Hall Opening Reception

7:15 AM – 8:15 AM

Breakfast

8:30 AM – 10:00 AM

General Session

10:15 AM – 12:15 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

10:15 AM – 10:45 AM

Breakout Sessions

11:00 AM – 11:30 AM

Breakout Sessions

11:45 AM – 12:15 PM

Breakout Sessions

11:45 AM – 2:00 PM

Women in Tech Session

12:15 PM – 2:00 PM

Lunch

12:45 PM – 2:45 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

12:15 PM – 2:30 PM

Experience Hall Open

2:45 PM – 3:45 PM

General Session

5:00 PM – 7:00 PM

Experience Hall Reception

7:00 PM – 10:00 PM

Avaya Customer Appreciation Event

7:15 AM – 8:15 AM

Breakfast

8:30 AM – 10:00 AM

General Session

10:15 AM – 12:15 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

10:15 AM – 11:00 AM

Breakout Sessions

11:15 AM – 12:15 PM

Breakout Sessions

11:15 AM – 12:15 PM

Women in Tech Sessions

12:15 PM – 1:45 PM

Lunch

12:15 PM – 2:45 PM

Experience Hall Open

2:10 PM – 2:45 PM

Passport to Prizes

3:00 PM – 4:00 PM

Breakout Sessions

3:00 PM – 5:00 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

4:15 PM – 5:00 PM

Breakout Sessions

6:30 PM – 9:30 PM

IAUG Closing Party

Avaya Customer Experience Services (ACES)
Consulting Studio

Meet with an ACES expert during Avaya ENGAGE to receive a private consulting session. Choose your journey to innovation!

Schedule now
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