The full
agenda.

Through keynotes and breakouts, hands-on labs and product roadmaps, Avaya ENGAGE is bringing CX innovation and insights to you. Check out this year’s agenda for the many ways to accelerate business outcomes.

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Breakout session dates and times are subject to change.
Please refer back to this page for updates.

9:00 AM

Registration Opens

1:00 PM – 4:00 PM

Customer Connection Sessions hosted by IAUG

Sessions designed by IAUG Customers to foster peer-to-peer topic based networking.
These sessions are open to all partners and attendees from Avaya as well.

12:00 PM – 4:00 PM

Executive Partner Forum (by invitation only)

Lunch 12:00-1:00 / Forum 1:00-4:00

12:00 PM – 4:00 PM

Public Sector Partner Forum

Lunch 12:00-1:00 / Forum 1:00-4:00

2:00 PM – 2:45 PM

Breakout Sessions

3:00 PM – 3:45 PM

Breakout Sessions

4:00 PM – 5:00 PM

“Drinks Over Denver” Social on the Terrace

5:00 PM – 7:00 PM

Experience Hall Opening Reception

7:15 AM – 8:15 AM

Breakfast

8:30 AM – 10:00 AM

General Session

10:15 AM – 12:15 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

10:15 AM – 10:45 AM

Breakout Sessions

11:00 AM – 11:30 AM

Breakout Sessions

11:45 AM – 12:15 PM

Breakout Sessions

12:15 PM – 2:00 PM

Lunch

12:15 PM – 2:30 PM

Experience Hall Open

12:45 PM – 2:45 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

2:45 PM – 4:00 PM

General Session

5:00 PM – 7:00 PM

Experience Hall Reception

7:00 PM – 10:00 PM

Avaya Customer Appreciation Event

7:15 AM – 8:15 AM

Breakfast

8:30 AM – 10:00 AM

General Session

10:15 AM – 12:15 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

10:15 AM – 11:00 AM

Breakout Sessions

11:15 AM – 12:15 PM

Breakout Sessions

12:15 PM – 1:45 PM

Lunch

12:15 PM – 2:45 PM

Experience Hall Open

2:10 PM – 2:45 PM

Passport to Prizes

3:00 PM – 4:00 PM

Breakout Sessions

3:00 PM – 5:00 PM

Hands-on Labs

Hands-on Labs are for Avaya customers only and must be registered for in advance. You can complete this during registration or by editing your existing registration to add a lab session. Space is limited — limit of one session per attendee.

Register now

4:15 PM – 5:00 PM

Breakout Sessions

6:30 PM – 9:30 PM

IAUG Closing Party

Avaya Customer Experience Services (ACES)
Consulting Studio

Meet with an ACES expert during Avaya ENGAGE to receive a private consulting session. Choose your journey to innovation!

Schedule now
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