WEDNESDAY, JUNE 21
All times listed are Eastern Standard Time
10:45 AM - 10:55 AM
Welcome to the Avaya Partner Forum 2023
John Lindsley – VP North Americas Channel Leader

10:55 AM - 11:35 AM
The Partner Experience
Alan Masarek – CEO Avaya

11:35 AM - 11:55 AM
Creating Partner Value
Fadi Moubarak & John Lindsley


11:55 AM - 12:00 PM
John Lindsley & Fadi Moubarak
Wrap up - preview afternoon breakout sessions and dismiss to lunch


12:45 PM - 12:50 PM
Welcome to the Afternoon Session
John Lindsley

12:50 PM - 1:25 PM
Industry and Trends and TAM
Dina El Banna

1:25 PM - 1:50 PM
Partner Panel - Avant, ScanSource, Jenne & Telarus
Susan Leveritt to Host

1:50 PM - 2:10 PM
ACES - Avaya Customer Experience Services
Emir Susic

2:10 PM - 2:30 PM
Customer First
Tammie Briscoe

2:30 PM - 2:50 PM
Customer Lifetime Value
Luis Orama

2:50 PM - 3:00 PM
Wrap up & Review
John Lindsley
