The Can’t Miss
Total Experience Event

Businesses are built by the experiences they provide. How customers experience the companies they work with has never been more important, and equally important is how employees experience the companies they work for.

Avaya ENGAGE brings together thought leaders and experience innovators for four days of non-stop learning and networking. See first-hand how you can deliver experiences that matter to your customer and employees.

What Challenges, What Inspires,
What Empowers… Women in Technology?

Nearly three million women dropped out of the U.S. workforce in the last year. It's time for an honest conversation about the challenges and opportunities to keep women in tech. Join us.

Find Out


To make the most of your time at Avaya ENGAGE,
check out the planned schedule of activities. Visit often for updates!

This year, we’re going hybrid! Experience Avaya ENGAGE 2021 virtually — live and on-demand.

From December 13-15, we’ll be hosting a FREE virtual experience that allows you to view our live stream of the main stage and to access select breakout sessions — nearly 30 virtual sessions in all. You can still enjoy the Avaya ENGAGE experience — even if you can’t attend in person.

Virtual Event Registration

Hosts and Speakers

Jim Chirico

and Chief Executive Officer

Stephen Spears

Executive Vice President and Chief Revenue Officer

Simon Harrison

Senior Vice President
and Chief Marketing Officer

Todd Zerbe

Senior Vice President, Engineering

Oscar Moncada

President, IAUG Board of Directors

Colleen Jamieson

IAUG Executive Director

Frank Ciccone

Senior Vice President, North America Sales

Faye Tylee

Chief Human Resources Officer

Why Attend Avaya ENGAGE?

If you’re involved in customer experience, employee experience or digital transformation, Avaya ENGAGE is the event that will inspire you to think differently; empower you to expand your influence and drive change to achieve greater outcomes.

Hear From Your Peers and Celebrate Their Successes

As a community we have learned that things we once thought improbable are possible. Avaya and IAUG applaud all that you’ve accomplished and can’t wait to share some of these amazing success stories with you throughout our event.

  • Informative panel discussions
  • Best practice breakout sessions presented by customers and Avaya partners
  • Awards ceremony that recognizes innovation

View the Agenda

Hackathon at Avaya ENGAGE

Think you can hack the ideal hybrid experience? Avaya has partnered up with TADhack to organize this year’s hackathon. During this event, you’ll have access to Avaya APIs to build solutions that find new ways to bridge remote and in-person experiences. Our hackathon will be both in-person and remote on December 11th and 12th, and you’ll have a chance to win up to $15K in prize money.

Register and learn more here.

Support Young Women in STEM2

Invest in our Future Experience Builders

Join us in opening the door for young women to future STEM2 careers. Avaya and IAUG are investing $10,000 in the efforts of the Northeast Florida STEM2 Hub chapter which seeks to assure that all students have high-quality experiences and opportunities.

We invite you to donate.

Ways to Give

Help Close the Digital Divide

Here’s how:

Donate a robot or a computer, or both.

Support a competitive Robotics,
Drones, or Coding team.

Sponsor the development of future
leaders in science.



If you are interested in sponsoring or exhibiting at Avaya ENGAGE, please contact Dusti Armstrong at . There are sponsoring opportunities that are available in established packages, or we can work with you on a custom package.


Providing a voice and resource for Avaya customers everywhere. Whether your journey with Avaya began last week or years ago, IAUG wants to help you join together with thousands of like-minded professionals around the globe who share your passion and enthusiasm for the best business communications technology. IAUG serves to bring you together to share best practices, experience timely and relevant training, and create valuable networks among Avaya customers.

Welcome to the Happiest Place on Earth — Avaya ENGAGE 2021 at Walt Disney World® Swan and Dolphin Resorts

We believe all good things happen here, an enchanting place that’s home to this year’s Avaya ENGAGE event. Join us and we’ll make a believer of you, too.

Experience the Magic
View the FAQs for information regarding the conference group rate,
deadlines, cancellation policy and more.

© 2021 Avaya Inc.